We accept AI, PDF, SVG, PNG, and JPG files. For best results, send vector files (AI/PDF). Raster images should be minimum 300 DPI at the final print size.
What resolution should my artwork be?
Minimum 300 DPI for raster images (PNG/JPG). Vector files (AI/PDF/SVG) are resolution-independent and preferred for logos and graphics.
Can you help with design?
Yes! We offer free artwork review and minor adjustments. For complete design services, we can connect you with our design partners or guide you through requirements.
Do you check artwork before printing?
Absolutely! Our team reviews all files for resolution, color profiles, and print compatibility. We'll contact you if any adjustments are needed before production.
Orders & Minimums
What's your minimum order quantity?
Sublimation & DTF: 10 pieces | Jerseys: 15 pieces | Roll-to-Roll: 50 meters | Ribbons: 100 meters. Contact us for smaller quantities - we may be able to accommodate.
Can I order samples first?
Yes! We highly recommend samples for bulk orders. Sample charges are adjusted from your final order value.
How long does production take?
Sublimation: 5-7 days | DTF: 3-5 days | Roll-to-Roll: 5-10 days | Jerseys: 7-10 days | Ribbons: 3-5 days. Rush orders available on request.
Do you offer rush orders?
Yes, we can expedite orders based on availability. Rush charges may apply. Contact us to check if your timeline is feasible.
Materials & Quality
What fabrics can you print on?
Sublimation: Polyester & poly blends (65%+ polyester) | DTF: Cotton, polyester, blends, canvas, denim | Roll-to-Roll: Various textiles including silk, satin | Contact us for specific fabric queries.
How do I choose the right printing method?
It depends on your fabric, design, and quantity. Sublimation is best for polyester and all-over prints. DTF works on any fabric and is ideal for logos. We'll guide you to the perfect method.
Are the prints washable?
Yes! All our prints are durable and washable. Follow care instructions: cold water (30°C max), gentle cycle, air dry in shade, low-heat iron on reverse.
What's your quality guarantee?
We conduct 100% quality inspection before dispatch. If there are any defects due to our process, we'll reprint at no cost. Customer satisfaction is our priority.
Pricing & Shipping
How is pricing calculated?
Pricing depends on: printing method, quantity, fabric type, number of colors, and complexity. Higher quantities get better rates. Request a quote for exact pricing.
Do you ship across India?
Yes! We ship to all states via reliable courier partners. Delhi NCR: 1-2 days | Major cities: 2-3 days | Other areas: 3-5 days. Shipping charges apply.
Can I pick up my order?
Absolutely! You can pick up from our Delhi facility. We'll notify you when your order is ready. Save on shipping charges with pickup.
What are your payment terms?
For new clients: 50% advance, 50% before dispatch | Regular clients: Flexible credit terms available | We accept: Bank transfer, UPI, credit/debit cards, cash (for pickup).
Wash Care
How do I care for sublimation prints?
Wash in cold water (max 30°C), gentle cycle, inside out. Air dry in shade. Iron on low heat from reverse side. Avoid bleach and harsh detergents.
Can I iron printed fabric?
Yes, but use low heat and iron from the reverse side only. Never iron directly on the print. Use a protective cloth if ironing from the front.
What temperature for washing?
Cold water (30°C maximum) is recommended for all our prints. Higher temperatures can affect color vibrancy over time.
How long do prints last?
With proper care, sublimation prints last the lifetime of the garment. DTF prints are highly durable (50+ washes). All our prints are tested for wash durability.
Still Have Questions?
Our team is here to help! Contact us for personalized assistance.